Order Receipt
Payment Received
Use this page to confirm your payment, review your order details, access invoices and delivery documents, and move into the next step of your voiceover project with confidence.
Payment Summary
What this receipt should confirm
This section should clearly show that the transaction was completed successfully and give the customer a reliable record of what was purchased, what was paid, and what happens next.
Payment status
Display the payment result prominently with a clear paid or received state, the transaction date, the payment method used, and the order number for future reference.
Charges and totals
Show line items, subtotal, taxes if applicable, discounts if used, processing totals, and the final amount charged so customers can verify the transaction without confusion.
Billing details
Present the billing name, company if provided, and billing email used for confirmations so the customer can confirm where records and notices were sent.
Order snapshot
Summarize the purchased voiceover service, selected options, turnaround expectations, and any add-ons that affect production or delivery.
Documents
Invoice and file access requirements
The receipt page should make post-purchase records easy to find, with direct access to the documents and delivery areas customers expect after payment.
Invoice access
Provide a direct path to the invoice record so customers can download or review billing documentation without searching through account pages.
License documents
When a license PDF is included with the order, explain where it will appear and how the customer can retrieve it from the portal or delivery area.
Delivery files
Clarify whether audio files are available immediately or after production, and link customers to the secure downloads area for MP3, WAV, and related assets.
Provenance records
If voice provenance documentation or certificates are enabled for the order, note when those records become available and where they can be accessed.
Order details and next steps
Use this area to explain what the customer should expect after payment, including confirmation, production review, status visibility, and secure delivery.
How is my order confirmed?
The page should confirm that payment was received, the order was recorded successfully, and a confirmation email was sent with the order number and receipt details.
What happens before production begins?
Explain that scripts, service selections, and order details are reviewed so the project can move into the correct production workflow with the right turnaround expectations.
Where can I track progress?
Direct customers to Project Status so they can monitor workflow progress, milestones, and readiness for delivery.
When will files be delivered?
Clarify that completed MP3, WAV, invoices, licenses, and any enabled provenance documents will be made available through secure customer access once production is complete.
Where can I review account records?
Point customers to Order History, Invoices, and the Customer Portal for ongoing access to records and downloads.
What should I do if something looks wrong?
Advise customers to review the order number, billing details, and purchased service summary, then contact support promptly if any payment or order information appears inaccurate.