Customer Portal
Track your project status
Track production stages, AI generation progress, approvals, issue handling, and delivery readiness through one clear customer portal workflow from order intake to final file release.
Production stages and live progress
Americas Voiceovers keeps your intake details, uploaded materials, payment status, AI production milestones, approvals, and delivery checkpoints organized in one connected portal so you always know your current stage, next action, and expected release timing.
01
Order and intake received
Confirm when your order, project title, service type, deadline, script submission, uploaded script file, and reference audio or video have been received and logged for review so production can begin on a verified foundation.
02
Requirements approved for production
See when your script, reference files, pronunciation notes, desired tone, usage rights, and AI generation preferences have been reviewed so the system can move your project into production without avoidable delays.
From initial intake through AI generation, quality review, approvals, issue handling, and delivery, your portal keeps every milestone, submitted asset, deadline update, and workflow message connected in one place.
03
Stage-by-stage status visibility
Use this page to confirm whether your project is awaiting intake review, approved for production, in AI generation, under quality review, pending customer action, scheduled for delivery, or complete, with clear next-step messaging at each stage.
04
Issue handling and next steps
Move smoothly between quote details, invoices, support, order history, and audio downloads while the portal highlights missing uploads, payment issues, revision requests, blocked production steps, deadline-sensitive actions, approvals, and delivery readiness.
Project Tools
Status, delivery, and support tools
Portal workflow
From intake to final release
Your status page follows the same structured workflow used across the Americas Voiceovers platform, helping you move from submission and review to AI generation, quality checks, approvals, and final file delivery with clarity and confidence.
Production stages you can follow
See the key stages tied to your project, including intake confirmation, requirements review, payment clearance, AI generation, quality review, revision handling, delivery preparation, and completion.
What customers should expect
Know when uploads, approvals, production steps, issue resolution, delivery timing, or support follow-up are needed so expectations stay clear and nothing important slows down your timeline.